MyAiToolset — Terms of Service
Last updated: October 2025
Welcome to MyAiToolset, a managed software artificial-intelligence platform for automated digital communication and customer engagement. These Terms of Service (“Terms”) govern your use of MyAiToolset’s websites, applications, and related services (“Services”). By using the Services, you agree to these Terms.
Overview
MyAiToolset provides managed AI automation that enables organizations to deploy and maintain intelligent chat or workflow systems. The Services are operated by MyAiToolset LLC, registered in Florida.
Service Description
MyAiToolset offers multiple service tiers that differ in management level, update frequency, monitoring scope, and response-time guarantees. Each deployed instance operates within MyAiToolset’s managed cloud environment, built on adaptable frameworks and infrastructure that may evolve over time. MyAiToolset may modify, enhance, or migrate its underlying technology stack—including but not limited to hosting, orchestration, model-serving, data storage, or automation pipelines—to improve security, reliability, or performance, without prior notice and without materially reducing the level of service.
Compatibility
Widget. The MyAiToolset chatbot widget is compatible with most modern websites and hosting platforms that support standard JavaScript embeds. However, certain website builders or frameworks may restrict or block external scripts, including but not limited to free/basic website plans.
Client Content
Clients may provide informational content, FAQs, documents, or other materials to customize their chatbot deployments. Such materials are typically submitted via email or other approved submission channels. Clients are expected to provide only publicly available or non-confidential business information (for example, service descriptions, operating hours, or general policies). MyAiToolset does not require or request private, sensitive, or proprietary data for chatbot training and therefore assumes no confidentiality obligations beyond standard data-handling safeguards.
Continuous Improvement
MyAiToolset is committed to the ongoing improvement of its products and services. To enhance reliability, performance, and user experience, MyAiToolset may periodically update, modify, or enhance system components, including—but not limited to—chatbot layout, language models, response style, and interface features.
These improvements are part of MyAiToolset’s continuous development process and do not require prior notice. Such updates will not alter or delete a client’s existing FAQ content, business data, or previously provided chatbot information. Any cosmetic or behavioral changes are implemented solely to improve overall service quality, consistency, and performance across all active deployments.
Managed Service Access
MyAiToolset operates all hosted components as a managed service. Clients do not receive direct administrative, code-level, or infrastructure access to MyAiToolset’s systems. Configuration and updates are handled by MyAiToolset’s internal team according to the subscribed service level.
Acceptable Use and Fair Use
Use of the Service is monitored for abnormal or abusive traffic to protect system stability and other clients.
Clients agree not to:
- Resell, sublicense, or white-label the Service without written consent from MyAiToolset.
- Use the Service for unlawful, fraudulent, or deceptive purposes.
- Interfere with or disrupt the integrity, performance, or security of the Service or underlying systems.
- Attempt to access, copy, or extract any underlying models, algorithms, or proprietary data.
Violations may result in throttling, suspension, or termination of the affected deployment. MyAiToolset will provide reasonable notice whenever possible and may assist with restoration once compliance is confirmed.
Data Handling and Privacy
MyAiToolset does not permanently store end-user chat logs. Conversations are processed in real time through integrated model APIs (such as OpenAI) and retained only within temporary system logs for up to ninety (90) days for operational continuity and diagnostics.
MyAiToolset does not share data with third parties other than essential service providers directly involved in message processing or delivery (for example, OpenAI, SendGrid, or Formspree).
Clients are responsible for providing any required privacy disclosures to their own end-users when embedding the chatbot on their websites or digital properties. All Service operations comply with OpenAI’s Usage Policy and applicable data-protection laws (including GDPR and CCPA) where relevant.
Intellectual Property
All platform architecture, code, and underlying systems remain the exclusive property of MyAiToolset LLC. Clients retain ownership of their own business materials and branding. MyAiToolset grants a limited, revocable, non-exclusive license to access dashboards and embed widgets while the subscription is active.
Third-Party Services
MyAiToolset may integrate with external cloud or communication providers. Use of those integrations implies acceptance of their respective terms and privacy policies. MyAiToolset is not responsible for outages or changes introduced by those providers.
Client Integration and Website Responsibility
MyAiToolset provides clients with an embeddable script or widget to integrate the chatbot into their own websites or digital properties. The client is responsible for maintaining the accuracy, compatibility, and stability of its website or hosting environment. Any modification of the site’s code, theme, or third-party plugins may affect the display or functionality of the chatbot widget.
MyAiToolset will make reasonable efforts to assist in diagnosing and restoring integration issues; however, MyAiToolset is not responsible for errors, outages, or malfunctions resulting from client-side edits, script removal, conflicting plugins, or other changes outside MyAiToolset’s control. Restoration or re-integration support will be treated as a standard service issue and handled according to the client’s subscribed response-time and service-level agreement. The client acknowledges that maintaining site functionality and accessibility is their sole responsibility.
Support and Uptime
MyAiToolset provides tiered service levels to ensure predictable support and maintenance coverage. Example current packages include the following:
| Tier | Response SLA | Content Refresh | Monitoring |
|---|---|---|---|
| Business | ≤ 48 hours | Monthly | Standard |
| Elite | ≤ 24 hours | Weekly | Standard |
| MVP | 2–4 hours | 1–3 days | Priority |
| Now | 1–2 hours | 2–4 hours | Continuous |
Service tiers and response-time targets may be adjusted or renamed periodically as MyAiToolset expands its offerings. Clients will always receive service equal to or greater than the level specified in their active subscription.
Fair-Use and Abuse Prevention
MyAiToolset’s Services are intended for standard business communication and lead-generation workflows consistent with each client’s subscribed service level. MyAiToolset does not independently monitor or measure AI-token consumption. Message processing, rate limits, and throughput are governed by the data-processing and API policies of the underlying AI providers.
Clients agree not to deploy, embed, or promote the chatbot in any manner that enables or encourages misuse. Prohibited uses include, but are not limited to:
- Deploying the chatbot for mass or unsolicited messaging;
- Using it to automate large-scale content generation unrelated to legitimate business inquiries;
- Embedding it on websites designed for scraping, data harvesting, or spam activity;
- Allowing automated systems, bots, or scripts to trigger continuous or excessive chatbot traffic that could degrade performance.
If a chatbot instance is used in a manner that violates this fair-use policy, MyAiToolset may temporarily suspend, throttle, or restrict the affected deployment to protect platform stability. MyAiToolset will provide reasonable notice whenever possible and assist in restoring normal operation once the issue is resolved.
No Guaranteed Outcomes
MyAiToolset provides automation and conversational tools intended to assist customer communication. While some service packages are specifically designed to improve customer engagement and increase potential lead generation, MyAiToolset does not guarantee increased sales, conversions, or business outcomes. MyAiToolset shall not be held responsible for the performance or profitability of any client’s business resulting from the use of the Service.
Limitation of Liability
MyAiToolset’s total liability for any claim shall not exceed the total fees paid by the client during the previous three (3) months. We are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business interruption.
Termination
Either party may terminate with written notice. Upon termination:
- The chatbot instance will be deactivated within seven (7) days.
- Client data will be deleted unless retention is legally required.
- Any outstanding balance becomes immediately due.
Dispute Resolution
All disputes are governed by the laws of Florida, USA. Venue and jurisdiction reside exclusively in St. Lucie County, Florida.
Modifications to Terms
MyAiToolset may update these Terms periodically. Material changes will be posted on the official website and/or sent by email. Continued use of the Services after updates constitutes acceptance.
Entire Agreement
These Terms constitute the entire agreement between the client and MyAiToolset regarding the Services and supersede all prior discussions, proposals, or understandings, whether written or oral.
Contact Information
MyAiToolset LLC
Port St. Lucie, Florida 34984 USA
📧 support@myaitoolset.com